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Yates has personable agents who truly want to build relationships with their clients.

The words I would use to describe Yates are, intelligent, dynamic, and experts on multiple levels.

We have worked with Yates for all 19 years of our business. We receive calls from agents seeking our business weekly and would never think of leaving Yates. The service, support and advice we get from Bob, Jeff and Adrienne is invaluable! Yates is in a class by themselves.

I love working with Yates because I know I’ll always get an answer within 24 hours, and the details contained therein will not only provide that answer but an education. Their knowledge and expertise (and a willingness to share that knowledge and information) help our company mitigate risk and comply with the law.

As a Yates client of 20 years, we have stayed with Yates because of their commitment to serving their clients. There is this unspoken yet ever-present knowledge that the success and preparedness of our business is their business.

They treat us fairly, responsibly and with the utmost personal attention to detail that we are so grateful for. They are always willing to go above and beyond for our needs and requests.

Yates takes excellent care of us, that’s why we’ve used them for 20 years. The culture is very one-on-one and personable. You just don’t get that with a lot of other companies.

It’s a true partnership, in every sense of the word. If a Yates representative calls me to tell me something, I trust them the same as if I heard it from one of our own employees.

Yates is extremely professional and are always looking out for our company’s best interests. They listen to us and bring back ideas and solutions to any problems we are facing.

The service provided by Yates has been exemplary. It is innovative, customer-oriented and seamless.